Gift Redemption Terms & Conditions
Redemption with incomplete data will not be processed.
Redemptions submitted cannot be exchanged, cancelled or returned without acceptable reason.
Item(s) redeemed will be delivered to you within 4-6 weeks.
Customers are advised to inspect the redemption items upon receipt. Faulty, damage, and/or defective goods must be returned immediately in the original packaging within 1 week to Total Health Concept Sdn. Bhd. (THC).
All redemption items are subject to availability. THC reserves the right to discontinue an item at anytime without prior notice.
THC has the right to require any identification documents for verification of point redemption to avoid fraud cases. THC reserves the right to reject any redemption if THC has any reason to suspect the points were fraudulently accumulated by customers or wrongly recorded.
THC reserves the right to change, at any time, the number of points that are required to redeem any of the items in the catalogue.